REFUND POLICY

Made-To-Order Products

All products are made to order through Printify and its print providers. Because items are produced specifically for each order, we do not accept general returns or exchanges for reasons such as buyer’s remorse, ordering the wrong size, or preference changes after purchase.

Eligible Issues

You may be eligible for a replacement or refund if your item arrives damaged, defective, misprinted, or materially different from what was ordered.

Reporting Window

To help us review issues with our fulfillment partner, please report delivery problems, damage, or manufacturing defects within 30 days of delivery whenever possible.

What To Include

• Your order number and the name used for the order.
• A description of the issue.
• Clear photographs showing the item and the problem.
• Packaging images when relevant to a shipping damage claim.

Non-Returnable Situations

• Incorrect size selected by the customer.
• Incorrect address provided at checkout.
• Minor differences in color or placement that can occur due to screen settings or the print process.
• Requests made after the applicable support or reporting window.

How Refunds Are Handled

If a refund is approved, it will be returned to the original payment method used for the purchase. Processing times for posted refunds may vary depending on your payment provider.

In some cases, a replacement may be offered instead of a refund when that is the most appropriate remedy.

Order Changes And Cancellations

Because fulfillment can begin quickly after checkout, we cannot guarantee order edits or cancellations once an order has entered production.